How do I place map pins onto my maps?

Important: Please refer to this Knowledge Base article for limitations on characters.

Note: Maps should be finalized before pinning is completed.

Basics

1. In the Conference App Builder (CMS), access Maps > Maps
   
   1. If you have not yet uploaded your floor plans, click Add Map and complete the steps
2. On the map that you wish to pin locations to, click Add Pins:
3. To add a pin, click in the center of the room, booth, hall etc. and type a location name. 
   1. If locations exist in your agenda and/or exhibitor data, you will see a drop-down list with autocomplete suggestions appear for easy selection.
   2. Tip: Keep location names under 20 characters to ensure they display fully on most devices. Longer names will be ellipsized on small screens.
      
4. Press Enter to save
5. Repeat the previous steps for all locations
   1. Tip: Pin all other locations of interest to attendees like the Speaker Ready Room, coffee shops within the convention center, Food Court, First Aid, etc. so attendees can search on them
6. To remove a map pin, click on it and click OK to confirm. To edit a pin, simply delete the old pin and add a new pin in the same location.

Tips and Tricks

1. Pin everything
   The map search can only find items that are pinned. All your maps should have a label in the graphic which floor this map is for. Add a pin on that text as well which now makes it searchable. For example:
   Hotel 3rd Floor
   San Diego Convention Center - Ground Level
2. Lots of pins
   Many adjacent booths or rooms with long names may display the name where you actually wish to place a pin. Thus, when mapping multiple locations, start pinning from the bottom right to the top left.
3. Locations must be unique
   Each location must have a unique name in the system. So if you have two food courts in the expo hall, add cardinal direction like North or South etc which not also makes the location unique, but provides additional orientation for your attendees. Examples:
   Food Court - Expo Hall West
   Food Court - Ground Floor
   Bathroom - Expo Hall South
   Cafe - 3rd Floor
   Cafe - 2nd Floor West
4. Match EXACTLY
   Pins only drop if the location you entered during pin mapping matches exactly the location as displayed in your Session and Exhibitor data. If a session has the location Grandview Hotel - Room 12, then the pin must be entered exactly the same. The following are examples that are not matching and will not trigger a pin drop:
   Room 12 The following is missing in front of the location: Grandview Hotel -  
   Grandview hotel - room 12 lower case doesn't match the actual location upper case Room   
   Grandview hotel-Room 12 The actual location has spaces around the hyphen
5. Do not use commas
   Commas in locations are not supported.

Advanced: Mapping using exported data

1. In the Agenda (or Exhibitor) tab, export the full dataset:
   1. Click the carrot to expand the import card.
      
   2. Click the 3 dot menu and choose Export CSV.
      
2. In a spreadsheet program of your choice, open the CSV file.
3. Find the location (or booth number) column and sort that column from A-Z. This will group all identical locations together.
4. Select a cell with a location name in it and press Copy.
5. In the Conference App Builder pin mapping, click in the center of the location on the map image and paste the location name, then press Enter.
6. Repeat the previous Steps for all mapping locations.

Related Articles

1. I have to change a room location after my maps have been pinned. How do I make sure the room is mapped?
2. I need to make a small change to my map graphic but the locations have been pinned already?
3. Can I use symbols like commas, semicolons, etc. for locations (rooms, booths), tracks and metadata? My pin drop or filter is not working? What is a symbol replacement for a comma?