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ATIV Account Management
Organizer Account Setup
6
What happens if I don’t verify my email address after receiving the email?
What if I didn’t register for this account?
How can I update my email or username?
How can I update my password?
I have an account with an ATIV Software service and I received an “Account Change” email but I didn’t make any changes, Help!
See all 6 articles
App User Account Management
3
What happens if I don’t verify my email address after receiving the email?
What if I didn’t register for an account with an app by ATIV?
How can I update my password for the app?
ScanHunt Gamification for Events
FAQ ScanHunt Player
4
How can I try a ScanHunt game?
I lost the code for my game, how can I look it up?
Where do I find the ScanHunt app in the store?
How do I change my player ID name?
FAQ ScanHunt Organizer
8
How do I create a new ScanHunt game?
How do I increase the number of players eligible to play my game?
What is the difference between active players and inactive players?
I inactivated several players, but ScanHunt still says I have maxed out the number of players for my subscription, what gives?
I maxed out my players and I have a new event next week, do I really need to increase my subscription?
See all 8 articles
PosterBridge by ATIV
PosterBridge Setup
2
How do I create the list of poster presenters or exhibitors that can access the emails submitted by attendees?
How do I print my PosterBridge QR codes?
Virtual Sessions
Viewing and Presenting Virtual Sessions or Webinars
19
Zoom Virtual Session Participant Guide
How do I claim the host in a Zoom Virtual Meeting?
How do I assign the co-host or panelist role to another speaker in Zoom?
How do I mute all participants in a Zoom Virtual Meeting?
How do I share my screen in a virtual session with Zoom Meeting?
See all 19 articles
Troubleshooting
4
Virtual Session Licenses Exceeded
I cannot view the virtual sessions or webinar on the Online Planner?
How do I resolve when Virtual Sessions / Webinars do not match Agenda data?
How to download Zoom analytics and attendee participant list?
Speaker Portal
Content Submission
4
How do I create an ePoster or Virtual Poster? How should I size my Poster?
How do I upload my virtual poster / record audio to my eposter PDF?
Why does the resolution change for my poster after upload?
I am trying to record audio to my ePoster / PDF slides, but the audio cuts out / no audio?
Help Desk Software
by Freshdesk
