How do I moderate the Activity Feed? How can I remove inappropriate comments? Can attendees flag comments for removal?

Modified on Tue, 29 Nov 2022 at 01:01 PM

Users can flag any inappropriate comments by clicking on the menu next to a comment either in the activity feed or in a particular discussion chat.
 

You can use the CMS to review and remove any flagged comments. 
  1. Log into the CMS and access the Home page of your project
  2. Scroll down to the Administration section and select User Moderation
  3. A new window appears where you can:
    1. Search for specific comments
    2. Filter for comments that were flagged as spam
  4. You can simply press the button Remove all comments flagged as spam or press the Remove Comment button beside each offending comment. 

  5. If a certain user is misusing the platform, you can choose Block User to prevent that user from participating in chat anywhere in the app


In this view, you can also moderate uploaded photos, remove tweets that should not appear in the activity feed, and check basic information on users such as their username, usertype, or email in the system. To control what appears in the activity feed, visit the CMS > Settings > App Settings > Activity Feed.



The Activity Feed on the home screen on your planner or the native apps pulls in new content (displays a max of 400 records) in set intervals (typically 5 minutes depending on server load) and only if new content is available to fetch. If you had no activity in a few weeks, any new tweet, photo, or discussion comment reactivates the Feed. 

When you remove comments, photos, or tweets, they may not immediately disappear from the Activity Feed as the feed is cached locally on devices. Removed comments disappear from the individual discussion topic in real time. 

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