How do I moderate the Activity Feed? How can I remove inappropriate comments or X-Posts (Twitter)? Can attendees flag comments for removal? Can I block users? (Chat Moderation)

Modified on Wed, 16 Apr at 11:44 PM

Flagging by Users

Users can flag any inappropriate comments by clicking on the menu next to a comment either in the activity feed or in a particular discussion chat.

If you are the Project Owner, you will receive an email when posts are reported in the app.

Note: Bluesky post flagging is currently not supported.

Remove Individual Posts from the Activity Feed

You can use the Conference App Builder to review and remove any flagged comments.

Log into the Conference App Builder and access the Home page of your project
Scroll down to the Administration section and select User Moderation
A new window appears where you can:
1. Search for specific users, comments, photos, or social media posts
2. Filter for posts that were reported by users
Click the appropriate tab, e.g. Comments
You can press the Delete Comment button beside any offending comment.
1. If a comment was reported in error, click the kebab (three dots) menu > Un-Report Post
If a certain user is misusing the platform, you can search for them in User Management and choose Block User to prevent that user from participating in chat anywhere in the app

When you remove comments, photos, or X (formerly Twitter) posts, they may not immediately disappear from the Activity Feed as the feed is cached locally on devices. Removed comments disappear from individual discussion topic in real time.

If you see inappropriate content, please also report directly to X (formerly Twitter). Using the X (formerly Twitter) app or X in your browser, find the inappropriate post > choose the carrot in the right corner > select Report Post

Block X (formerly Twitter) or Bluesky Users and Posts based on specific Keywords

As an EventPilot Pro User, you can control which posts appear in the activity feed:

Conference App Builder
Settings > App Settings
Scroll to Social Media
You can exclude keywords, #hashtags, and @usernames. For hashtags, include the # symbol in front of the hashtag. For usernames, include the @ symbol in front of the username. The exclusions apply to X (Twitter) and Bluesky.

The Activity Feed on the home screen on your planner or the native apps pulls in new content in set intervals. For comments and photo posts, this is typically every 5 minutes, depending on server load.

For X (Twitter) posts, please see this article for details on when content is pulled.

The Activity Feed displays a maximum of 400 posts.

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