Support
Welcome
Login
Home
Solutions
How can we help you today?
Enter your search term here...
Search
New support ticket
Check ticket status
Solution home
Advanced EventPilot Features
Authentication (Login) and Security
10
What authentication options are available with the EventPilot platform? (How could attendees log in?)
How do I set up an Attendee List for authentication?
How do I integrate with CDS registration to set up authentication (app login)?
How do I integrate with Maritz (Experient) registration to set up authentication (app login)?
What happens with login for Opted out users in Maritz (Experient) registration?
View all 10
CME / Credit Flagging
1
When I try to retrieve CME (credit) data via the API, I receive a “No return value” error?
Online Planner
4
How can I see the proof version of my Online Planner?
How do I link to a specific session, speaker, exhibitor, or abstract in the Online Planner?
How do I integrate the Online Planner with my website?
How do I link to a specific tab in the Online Planner?
ScanHunt (Gamification)
2
How do I set up ScanHunt Game for my event?
What do ScanHunt players see if the total number of players is reached?
Session Commenting / Session Discussion
4
How do I moderate the Activity Feed? How can I remove inappropriate comments? Can attendees flag comments for removal?
How do I block a user from submitting comments or messaging others?
Where do chat comments or session comments appear?
How do I display a particular session chat on a separate screen during my live event?
Custom Views
3
What are some Virtual Tote Bag set up options?
What font do you use for default custom views?
How do I add a curated itinerary / co-pilots?
Sponsorship & Advertisement
3
Can I link to a website from an advertisement banner? Can I link to a place within the app from an ad banner?
What are the sponsorship options I could sell to exhibitors? How do I add advertisements in the platform?
What are the image sizes for the different ads?
Peer Finder & Networking & Messaging
2
How do I try out Peer Finder (messaging with attendee list)?
Can attendees note in their profiles interest areas?
Widgets
6
How do session ratings work?
Session Status / Attendance Scanning Widget Overview
How does Rotating Advertisement Banner Widget work?
How do Related Sessions work?
How do I show a LIVE NOW banner on my Home Screen for streaming sessions?
View all 6
Location-based and targeted (tiered) Notifications / Alerts
3
How many location alerts can I use in the app?
How do Automatic Location Alerts Work? (Auto-Generated GPS Alerts)
How does Targeted Content work?
Pre-populated / Mandatory Schedules
2
How to Update CSV for Mandatory / Pre-Populated Schedules
EventPilot Mandatory / Pre-Set Schedule File Format Specification
Context-Aware Session Surveys
1
How do I create and add Surveys to sessions directly in the CMS?
Q&A Module
4
Can moderators use an iPad or laptop to answer questions?
Do attendees have to be logged in to submit questions in the Q&A?
What's the URL for moderators to log in?
Q&A Module FAQ
Help Desk Software
by Freshdesk Support Desk