EventPilot assists your attendees automatically by letting them know important information based on time and location. When your attendees arrive at the airport, the app will let them know if your registration desk is still open today or, if already closed, what time it will open the next day. In addition, EventPilot will help your attendees with finding the venue via Google Maps. Just in time information!
Automatic Location Alerts can be controlled via the Project Settings tab in the Conference App Builder (CAB) and are ON by default.
The Alerts serve to inform app users of how to arrive at the venue where registration is taking place (Google Route Me URL included) and of the registration hours (when it opens or closes based on time they receive the alert). Users must be within 2km of the airport nearest to the Registration venue in order to receive the alerts:
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Your Registration Hours alerts are automatically created when you set up the following in the Conference App Builder:
1. Add Hours of Operation for Registration
- Agenda > Visual Schedule > Add Hours of Operation Indicator and fill in the required fields per day
- Note: Hours of Operation are available for days with schedulable agenda items (sessions). If you have registration hours the day before your conference officially starts, you may create a standard (non-GPS-based) alert to notify attendees of that option.
2. Create Registration Venue and Upload Map
- Maps > Venues > Add Venue > complete the fields:
- Maps > Maps > Add Map
- Complete the fields and choose your Venue from the dropdown
- If you had already uploaded your map, but not assigned its Venue, simply click the Edit button to update this field
3. Map the Registration Location
- Select the map > click Add Pins > click on the location where Registration is located > add the same location label as in the Hours of Operation (in Agenda > Visual Schedule)
For more information on pinning locations, please see: How do I place map pins onto my maps?
4. Publish a data update
Alerts are automatically generated when you publish a data update, informing app users of when the Registration is opening or closing (based on time they receive the alert).
Alerts are generated for the first two days of sessions listed in the agenda data.
Day 1: If the user arrives on that day and registration is still open, they will receive an alert with details how long registration is open. If the user arrives after registration is closed, they will receive an alert with details when registration is open on day 2.
Day 2: Users will receive an alert when registration is open on day 2.
FAQs
- If alerts are manually edited, they will not regenerate.
- Alerts will regenerate if deleted, assuming all conditions above are met.
- To prevent future regenerations of the alerts, turn off the Automatic Location Alerts toggle in Project Settings.
- This feature is available starting in EventPilot version 8.2.2+.