How do I integrate with Maritz (Experient) registration to set up authentication (app login) or import the attendee list?

Modified on Fri, 18 Apr at 3:30 PM

Authentication

You can easily integrate the EventPilot platform with your Maritz registration system. Once integrated, your attendees log into the platform by entering their registration number in the username field and their last name (same spelling as they registered with and would be printed on the badge) as the password.

In order to setup authentication integration, follow these steps:

Register a test attendee for your event and have the registration number and last name ready for login testing
Know your Martiz event showcode
Confirm that Maritz has turned on the API for your event for ATIV Software

For steps 2 & 3, the following is a sample email to send to your Maritz account manager:

I am using the EventPilot platform for my event and would like to set up authentication integration using the badge ID and last name combination as the login.

Could you please provide me with my event showcode for the API?
Could you please turn ON the API for ATIV Software (API username ativsoftware under the account registered to Eric Converse).

Authentication Errors

Privacy Opt Out

If attendees selected the privacy opt out during registration, they will not be able to log in. Opting out means that Maritz cannot provide any information to EventPilot for this user. Review this article for more information.

Last Name Discrepancy

If users register with credentials added in their last name field, they must enter those letters in the password field as well. For example, if Jen Johnson registered by entering the last name as Johnson, MD, RDN, then Jen must enter the full content into the password field. If Jen only enters Johnson, she will not be able to log in.

Attendee List

In order to import the attendee list, follow these steps:

In the Conference App Builder, access the Attendees tab
Click the Add Import button
Setup Step
1. In the Source Name field, enter Maritz
2. From the Import Source Type drop down, select Maritz
3. Click Next
Data Step
1. In the ShowCode field, enter the show code your event has in Maritz a.g. ABC123
2. If you have Demographics fields in Maritz, you can import those as well (for example you have a field for specialty and would like to map that to a filter). Enter the labels comma separated without spaces after the comma into the Demographics field. E.g. Role,Specialty
3. If you wish to exclude certain reg types from your attendee list, for example Guests with sample reg type GUE, enter the type in the field Excluded Types. Use a comma separated list without spaces after the comma to exclude multiple e.g. GUE,EXH
4. Click Next
Mapping Step
Select the column headers that map to the field in EventPilot:
1. registrants (RegistrantID in Maritz) > Member ID
2. username (RegistrantID in Maritz) > Username
3. first (the import automatically concatenates the Maritz fields for Prefix FirstName Middle) > First Name
4. last > Last Name
5. title (Degree in Maritz) > Title
6. Company > Organization
7. Bio (City and State Code combined) > Bio (if you have a special demographics field for a bio, you can map that to Bio instead)
8. Email > Private Email
9. country (CountryCode> recommended to map to Filter 1 (you can label Filter 1 as Country after the import)
10. MemberType / MemberCategory > map to a filter if you wish to display that information
11. regTypeCode > map to a filter if you wish to display that information
12. Click Next
Results Step
1. Review any errors and correct those in Maritz
2. Close the import source dialog

Open the Filter card to relabel your filters.