How do I download an event in a Multi-Event (Enterprise) app?

Modified on Thu, 3 Mar, 2022 at 4:42 PM

After installing the app onto your device from the store, please take the following steps:

  1. Start the app
  2. Locate the event that you would like to download in the list
  3. Press Download (or Open if you had previously downloaded the content)


To switch to a different event within the app:

  1. Click More 
  2. Look for a tab like "Find events" or "Download other events" > click to view the list of available events
  3. Locate the event that you would like to download
  4. Press Download (or Open if you had previously downloaded the content)


Note: If you cannot download events, you may be running an out-of-date version of the app. (This can happen even when automatic updates are turned on. Learn more, for iOS: https://macreports.com/automatic-app-updates-not-working-fix/) Please uninstall, reinstall from your app store, then follow the above steps.