I can't hear the audio? No audio on Chrome?

Modified on Tue, 01 Dec 2020 at 09:33 AM

Supported Browsers and Operating Systems

If you are using a computer, ensure you are on the latest version of the Chrome browser. Install Chrome or if already installed, click on Chrome > About Google Chrome > updates (turn automatic updates ON and install the new update if one is available). If you do not hear audio in a Zoom Webinar, try joining via the Safari browser. 

If you are using a mobile device, ensure you have the latest version of the event app installed for iOS or Android (your organizer would provide you with the specific name of the app to search in the app store)and you are using a supported device and operating system

Chrome Support 

No audio in Webinar if CPU load is too high - use the following tips: 

No sound on Google Chrome? Here’s how to fix that

How to allow audio for a site

Top 13 Ways to Fix Google Chrome Sound Not Work­ing

Zoom Support Links

Joining and configuring Audio Video


Joining a meeting by phone

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select atleast one of the reasons

Feedback sent

We appreciate your effort and will try to fix the article