Have your web developer follow these steps:
- Check your form first to ensure you are using the correct encoding (for example, auto-login requires enctype="application/xwwwformurlencoded")
- Open your test form in the Chrome browser
- Right-click and select Inspect
- Select Network
- Select Clear
- Check Preserve Log
- Fill in the form fields and submit
- Scroll in the left section to the top and check the headers. Select the error
- Check the Headers to review any errors and ensure the encoding is matching the specification
Ensure Content Type is correct in the Request Headers section (based on the specifications provided):
-
Compare the parameters that are being sent from your form with the parameters your code is expecting to receive
- Check the Response that is being received (this would be displayed in the app)