I have created an account but never received an activation email?

Modified on Mon, 16 Jan 2023 at 04:32 PM

How an account is created depends on the organizer's configuration.

  1. If you created an account with your organizer's registration or membership system, please review the account creation instructions within your organizer's pages. Check the login page in the app for further details such as a contact email or link to the page where you can set up your account. Please contact your event organizer for assistance.
  2. You may have the option simply authenticate with your existing Facebook or Google account. This does not require activation.
  3. If you created an account with EventPilot directly, please check your spam filter or "all mail" for an email from alerts@ativsoftware.com.

    Your activation message may have been blocked by your email provider since it is an automated email. Ensure to add this email address to your contacts or check with your email provider / IT to receive messages from: alerts@ativsoftware.com

    Please contact the organizer to get in touch with us to resend your activation email, after you have added the alerts@atvisoftware.com email address added to your contacts.

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