ATIV's RouteInside technology allows you to set up indoor navigation through your venue across multiple floors and even between buildings.
Attention: Routing for Convention CentersIf you need to set up routing for a convention center, please contact your Client Relationship Manager to provide you with prepared floor plan graphics that we create for you. You will receive Adobe Illustrator .ai files that can be edited on the unlocked “customization” layer:
• Unlock or edit the locked layers
• Change the Illustrator Artboard
• Change, move, crop, scale up or down the floor plan graphic within the layer in any way since the routing is set to this layer and any edit to it would break the routing setup
Left graphic: correct. Right graphic: cropped, scaled, Artboard changed - incorrect.
Return your edited .ai file to our team to update the graphics.
If you need help updating the graphics, please let us know, we are happy to assist.
In that case, you can use a basic image editing program or Adobe Acrobat to add change requests that we can apply for you.
If you provide floor plans for your own venue, the following is required in order to successfully route your users:
One Floor Plan per Image*
Do not include multiple floors in a single graphic. Each floor must be displayed on its own image.
Incorrect for Routing
Correct for Routing
If you have a long and skinny floor, add margins to your graphic to achieve close to a 3:4 or 4:3 aspect ratio for best results to display in the app. Utilize the white space to provide additional details about the floor and its location or venue.
Image too Narrow
Birds Eye View*
Avoid perspective for the floor plan where you would like to route. This will ease setting up walkable areas and helps users understand the routing better.
Incorrect for Routing
Correct for Routing
Display Entrances, Elevators, Stairs, Escalators*
If you upload an image especially for your expo or poster hall, ensure to include sufficient building structure to display entrances/stairs/and elevators to enable routing to your expo hall or to individual booths.
Expo Missing Access
Correct with Entrances
Include a building/structure graphic
Your facility provider may be able to send you a basic building graphic outline that can be added as a thumbnail on each floor plan. Highlighting the floor as in the example image below gives users a visual clue which building floor the image and routing refers to.
Example floor plan with building thumbnail
Display Venue Name and Floor Plan Level
If you need to display multiple different venues in the app, ensure to include the venue name and the floor's level in each graphic. This ensures that users will always know exactly which floor plan they are looking at without feeling lost.
Example floor plan with venue name and floor level
Upload Floor Maps for Entrances and Connectors*
While you may only use the 5th floor of a hotel for your event, you will need to include a floor plan for the ground floor that contains the building entrance. For routing to work, at least on floor plan to connect to the venue entrance must be included. This enables your users to be routed from the entrance to a specific room.
Any floor plans with rooms that are not easily or logically accessible should have connector floor plans included. For example, an event in Ballroom X may only be accessible via a walkway from the third floor. In this case, you would upload the first floor of the building with the building entrance. Then upload the third floor which is accessible from the first floor via an elevator. Finally upload the floor plan for Ballroom X which attendees would reach via the walkway from the third floor.
- Upload the floor graphic that includes the building entrance for each venue
- Upload special floor plans (connecting walkways) that are required for successful routing to the final destination
In order to set up routing, our team needs to know the scale of each graphic. Ask your facilities provider to send you the dimensions for meeting rooms and exhibit halls.
Room Dimension Example
Ensure your graphic includes an indication where North is as highlighted in the example graphic below. If multiple elevators, escalators, or stairs are available in the graphic, the orientation becomes critical as the step by step routing instructions may include to use the "South Elevator."
Map image example with North orientation
Use Lighter Colors
If your floor plans are very colorful, lighten the image to ensure that your users can still easily see the navigation on top of the graphic.
Image too Dark
Light Colors Better for Routing
For your expo hall, please upload a separate graphic following the best practices above. Our team will set up routing from the convention center floor image to your expo hall graphic. Ensure to indicate North on the expo hall image and the main entrances to the expo hall, so it's possible to link everything up.
Please check with your exhibits vendors if it's possible to receive the x/y coordinates for the booths. Our team can often import the these coordinates for you so that all exhibit booths are pinned on the map.
Image Size and Compression*
Your attendees will likely install the app once they arrive. This means, your graphics need to download via your WiFi onsite. Ensure the graphics are as small as possible in size.
Recommended width: 2000 pixels
Recommended height: 1500 pixels
Do not use a transparent background!
Before uploading the graphic, compress it via https://tinypng.com/. It's a free site where you can upload your graphic and their service will apply an excellent compression on the file. Download the file and open the CMS > Mapping > upload your maps.
After upload, give each map a label and assign it to their venue.
If you have not yet set up your venue, go to CMS > Mapping > Venues