How do I update my profile and where does my profile information show?

If the event organizer included an attendee list in the event app and integrated it with the login method, then you may be able to update your entry in the attendee list by updating your profile directly with the EventPilot Platform.

Access your profile

You must be logged in to access your profile

Native Apps (iOS and Android)

1. In the native apps, choose the More tab 
2. Select the Login Settings tab (please note that the event organizer may have relabeled the tab) 
3. Select My Profile

Online Itinerary Planner

1. Click the profile icon on the top right hand side
2. Select My Profile

Update your profile

Your edits will not appear immediately. Any edits you make are subject to the organizer and appear on the platform once the organizer chooses to publish a data update that include your edits.

1. Once you have accessed your profile, click the pencil (edit) icon
2. Depending on the organizer's set up, you may be able to edit the following: 
   1. Your profile photo - this image appears in the chat, and if set up, the attendee list
   2. Professional title, organization, and bio - if the attendee list is set up, your edits appear in the app
3. Click Save when you are done editing. Please note, changes you make won't instantly reflect in the conference app. 
4. Wait for a data update to see your changes in the conference app. Your updates may require the event organizer's approval and will be incorporated according to the data update schedule. Do not contact the organizer after making your edits but wait until you receive a data update. You can continue making changes to your profile throughout the event yourself. 

Frequently Asked Questions

When will my edits appear in the conference app? 

Changes you make won't instantly reflect in the conference app. Your updates may require the event organizer's approval and will be incorporated according to the data update schedule. Some event organizers publish data updates once a week before the conference and then once a day or more times during the event. 

After you save your changes, wait for the next data update for them to reflect in the app.