Any session where you have more than one hour before it starts can be changed following these steps:
- Correct the filter 4 keywords, which define if the event is a webinar or meeting in Zoom) in your sessions data
- Reimport your session data (CAB > Agenda > Sessions)
- Note: Depending on your data source, there may be a delay between a change being made and being available for import, or an extra step may be required from your data source.
- Search for the session you have updated to make sure it has the correct keyword now
- Publish a data update (CAB > top left > Publish Menu > Publish to proof first to check that your updates appear correctly, then publish to live for attendees to receive the update)
- Add-Ons > Virtual Sessions > Sessions
- Click Not Started
- Find the session you want to have recreated and press the trashcan button on the bottom right
- In the Virtual Sessions Add-On, switch to Setup and turn the Generate Virtual Sessions toggle to ON. Note: This process can take up to 30 minutes
- Let the speakers for those sessions know that they are going to receive a cancellation email for the old Zoom event and then a new email for the new Zoom event